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What is Your Return PolicyProducts must be returned within 15 days of the delivery date. The product must be unused, in its original condition, and with all original tags and packaging intact. Personalized or Custom-Made: Items cannot be returned unless they are defective or damaged upon arrival. Refunds: Once we receive the returned item and verify its condition, we will process the refund within 5 business days. A refund will be issued to the original payment method used for the purchase unless otherwise specified by the customer. Please note that shipping fees, if applicable, are non-refundable.
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Do You Offer Mommy-and-Me Shoe Sets for Adults?Yes, we offer an exclusive range of matching adult shoes to complement our beloved children's collections. Our mommy-and-me sets are designed to create precious twinning moments, allowing mothers and their kids to step out in style together.
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What is your order fulfillment timeframe?Due to the custom nature of our shoe collections and the fact that each piece in our collections is carefully selected and designed to enhance special moments. We take pride in offering items that symbolize love, joy, and gratitude, making your celebrations even more memorable. It takes us approximately 4 to 6 weeks to craft and perfect your child's unique pair. Each rhinestone and charm are delicately placed by skilled artisans to ensure the highest quality.
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How Do I Place a Custom Order?Placing a custom order with us is simple! Reach out to our dedicated customer support team or visit our website to discuss your preferences, including colors, themes, and any specific details you'd like on the shoes. Our artisans will work closely with you to bring your vision to life.
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How Do I Place a Custom Order?Placing a custom order with us is simple! Reach out to our dedicated customer support team or visit our website to discuss your preferences, including colors, themes, and any specific details you'd like on the shoes. Our artisans will work closely with you to bring your vision to life.
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Do you do Custom Orders?Yes, we specialize in custom-designed shoes adorned with beautiful rhinestones and charming accents. We understand that every child is unique, and their shoes should reflect their individuality. Our team is thrilled to work with you to craft a pair of shoes that perfectly captures your child's personality and style.
FAQ
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